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Skechers Adds Interactive Hologram to Manhattan Beach Flagship Store

A permanent Proto hologram at Skechers' Manhattan Beach store lets shoppers take selfies with Howie Mandel and unlock discounts.

United States
California
Retail
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Group of young people standing in front of a tall Skechers-branded Proto hologram booth while a life-size Howie Mandel hologram takes a selfie on its screen
Young shoppers pose for a selfie with the Howie Mandel Proto hologram at the Skechers store in downtown Manhattan Beach.

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Skechers has added an interactive hologram experience to its flagship store in downtown Manhattan Beach, California. The Proto Hologram lets visitors interact and take selfies with Skechers ambassador Howie Mandel, and receive a discount code for their Skechers purchase.

The installation is a full-sized Proto Luma unit with a touch screen, high-fidelity speakers and 4K video. According to the local news report, it is the first permanent in-store Proto installation with a major brand, and the first Proto retail experience that enables an actual transaction, allowing customers to unlock discounts and make purchases.

How the experience works

Visitors touch the screen to take a selfie with a life-size hologram of Mandel. Skechers president and CEO Michael Greenberg said the live link means Mandel can be anywhere in the world, tie into the Proto box in the store and see what is going on. Proto Hologram founder David Nussbaum said that when Mandel cannot beam in, an AI avatar takes over and can speak with shoppers in other languages and dialects in his voice.

Why Skechers did it

Greenberg said the company does not want to be just a footwear store and wants shoppers to have fun. He said he visited Proto's studio, liked what he saw and proposed trying it in a Skechers store to see whether it would grow. Proto Hologram is based in Van Nuys, California.

Quotes

“We don't want to be just a footwear store; we want to be interactive. We love our consumers and we want it to be fun.”

“What's really special about the technology is that Howie can be anywhere in the world and he can tie into the Proto box in the store and he can see everything that's going on”

“When they can't beam in, their AI avatar takes over. and so their AI is even better in some cases, because now they speak 200 or 300 languages. Now Howie can reach out to fans anywhere - in Japan, in India, in France - and be able to speak in the dialect, in his voice, connecting with the fan, connecting with the shopper. The AI avatar is taking over, allowing Howie or anybody to interact with anybody, anywhere, in any language.”

“So I went down to the studio and I fell in love with it. I said, 'Let's try this in a Skechers store and maybe it will grow and do more.'”

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