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Chile
Healthcare

Teletón Chile Uses Claro-Implemented VR Rooms for Rehabilitation

Teletón Chile uses Claro-implemented VR rehabilitation rooms in 14 centres, with 4,000+ sessions reported since 2023.

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A person in a white VR headset reaches out with one hand inside a Claro-branded rehabilitation room; a wall screen and a laptop mirror a virtual kitchen-sink exercise.
A person wearing a VR headset uses the Claro-branded Kinesix VR rehabilitation room at a Teletón centre, while a wall-mounted screen and a laptop mirror the virtual kitchen-sink exercise.

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Teletón Chile, the rehabilitation charity, uses virtual reality rooms in its centres to support therapy for children, young people and other patients. Claro Chile, a long-standing Teletón partner, implemented the rooms, which pair VR headsets with specialised software from Kinesix VR offering more than 300 therapeutic exercises and games adapted to each patient's needs.

How it works

Each room has a delimited area where the patient moves wearing a headset, and an interactive screen that shows the exercises and challenges the patient is attempting. A Teletón professional accompanies the session and follows the patient's progress. A patient described the headset view as an animated 3D world that replaces her view of the room.

Therapists at Instituto Teletón Santiago use the rooms mainly for upper-limb rehabilitation, and also for balance, motor control, wheelchair handling and general skills training, depending on the diagnosis. One therapist said the rooms have let the team work on motor and cognitive skills with children and young people, a group that was harder to reach in the spaces Teletón has available. Claro Chile's head of sustainability and corporate responsibility describes the technology as a complement to the work of Teletón's professionals, with games and a space for fun making therapy more relaxed for the youngest children.

Rollout and scale

Claro Chile says it took the technology to Teletón centres in 2023; BioBioChile dates the provision from 2024. Reported figures, all from Claro Chile material:

  • Rooms in 14 centres from Arica to Coyhaique (a Claro executive separately cites 15 centres for the 2023 rollout).
  • More than 4,000 sessions recorded since 2023, a sponsor-reported usage count.
  • Two further rooms planned for the Teletón institutes in Rancagua and Chillán.

Patient experience

Emilia Eugenín, a Teletón patient, says she can cook, has returned to playing her instruments and helps at home again, and that controlling her hand in VR and grabbing virtual objects was the most striking part, since she did not use that hand in daily life before. She continued the exercises from her home in Chiloé with a tablet and her own headset, which she and her family bought, without travelling to the centre for each session.

Quotes

“I can cook, I went back to playing my instruments, I reconnected with music, and I went back to helping at home.”

“It has allowed us to work with a population that was more complex to approach, children and young people, on motor and cognitive aspects that sometimes fell a little short because of the spaces we have at Teletón.”

“These functions relate to upper-limb rehabilitation, but we can also work on balance, motor control and wheelchair handling, with general skills training depending on the diagnosis.”

“These technologies complement the work the professionals at Teletón do. What they allow is that, through games and a space for fun, therapies are much more relaxed, so that they serve the youngest children.”

“The most striking thing is moving and controlling my hand in virtual reality, grabbing objects. The changes have been surprising; I did not use my hand in daily life before.”

“When you put on the headset you are in a game, so you don't see reality; you see a world that exists only in the platform, where everything is more animated and in 3D. While you play, you are rehabilitating.”

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