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Travel & Hospitality

MetaDine AR Guest Experience App for Caffè Milano

MetaDine launched an AR guest experience app for Caffè Milano with AR dish preview, social sharing incentives, and sentiment-driven feedback routing.

Jeremy Dalton

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MetaDine AR guest experience app for Caffè Milano

MetaDine, the hospitality technology division of Strong Interactive, has launched a digital guest experience application for Caffè Milano, the upscale Italian restaurant brand with venues in Miami Beach, Monte Carlo, and Naples. The platform is designed to enhance guest interactions across all stages of a visit, integrating augmented reality, personalized communications, and social engagement tools.

The application's flagship feature is an AR dish preview powered by iOS AR Quick Look, enabling guests to visualize menu items in three dimensions through their iPhone before ordering. Alongside this, the platform includes Instagram story integrations that reward social sharing, a high-resolution browser-based menu, and a sentiment-driven feedback routing system that directs satisfied guests toward public review platforms while channeling critical feedback privately.

Direct WhatsApp reservation links and an Italian Riviera-inspired visual design — featuring deep navy, warm cream, and rich gold palettes — complete the experience. The front-end stack is built with React and TypeScript, with a Node.js and PostgreSQL backend.

"This launch represents a major step forward in how restaurants can connect with guests meaningfully," said Jonathan Herman, CEO of Strong Interactive.

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This launch represents a major step forward in how restaurants can connect with guests meaningfully

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Jeremy Dalton

Founder, XRHQ

This write-up is free to reuse with credit — CC BY 4.0.